Shipping policy
Shipping Policy
This Shipping Policy applies to orders placed through Vaniro.
Processing Times
Orders are processed within 1-3 business days after payment is received. Orders are not processed on weekends or public holidays.
Estimated Delivery Times
Estimated delivery times may vary depending on your location, supplier availability, and courier delays.
Australia: 7-14 business days
These timeframes are estimates only and are not guaranteed. Delays may occur during busy periods, customs processing, supplier delays, or courier disruptions.
Shipping Costs
Shipping costs, if applicable, are shown at checkout before you complete your order.
Order Tracking
Once your order has shipped, you may receive a tracking number by email. Tracking updates can take several days to appear after dispatch.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. Vaniro is not responsible for orders delivered to an incorrect address provided by the customer.
Customs, Duties, and Taxes
For international orders, customs fees, duties, taxes, or import charges may apply. These charges are the responsibility of the customer and are not included in the product or shipping price unless stated otherwise.
Lost or Delayed Orders
If your order has not arrived within the estimated delivery window, please contact us at orbitdealsau@gmail.com with your order number. We will help investigate the issue with the supplier or carrier where possible.
Split Shipments
If you order multiple items, they may be shipped separately and arrive at different times.
Contact
If you have any questions about shipping, please contact us at:
Vaniro
Operated by Jackson Moir
Email: orbitdealsau@gmail.com
ABN: 32309048006
Australia